CONTROL
DESCRIPTION
Email Address
Required field. Your email address. The Requester Email is used to check work request status.
NOTE: If the feature is enabled, your Requester Email is used as the return address for submitted work request email notifications.
Requester
Name of the individual, or company, requesting the work.
Phone
Contact phone number for the individual or company requesting the work.
Ext
Extension to the phone of the requester.
Property
Required field. Primary work location information. This is the primary location of the asset that needs to be maintained. To enter or change the property name in the field, select one from the Property pick list. The pick list contains the names of existing properties.
Building
Buildings are the primary location components of a Property, used to further define the location of a property’s assets.
Asset
Required field. Name of the area, equipment, or vehicle asset that needs to be maintained. Work is performed on assets. To enter or change the asset name in the field, select one from the Asset pick list. The pick list contains the names of existing assets assigned to the selected Property.
NOTE: If the feature is configured, the names contained in the Asset field pick list are limited to a selected type of asset (area, equipment, or vehicle).
Location
Detailed location of the asset assigned to the work request (e.g., physical address).
This information is entered in the Location field of the MicroMain XM Work Order
form when you send your work request.
Service
Required field. Brief description of the service or work to be done. To enter or change a pre-defined service in the field, select one from the Service pick list. The pick list contains the names of existing services. To enter a user-defined service, click the Other button and type in the field.
NOTE: The Priority and Due dates of submitted work requests are determined by the entered Service. For pre-defined services, they are determined by the options set in MicroMain XM. For user-defined services, the Priority = "2" and the Due date is the date of submission.
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Clicking this button changes the functionality of the Service field. Click the Other button to enter a user-defined work order service. Click the List button to select a work order service from a list of pre-defined service records.
Description
Details or specific instructions for the work request.
Clicking this button submits the request to MicroMain XM and creates a new work order.