Work Request Details Page

The Work Request Details page is a pop-up window used to view detailed information from a single submitted work request. You cannot edit work request information using the controls on this page, but you can use the print controls on your browser to print it.

To open the Work Request Details page, use the links on the submitted work request confirmation page, or from a View Status search results page.

To close the Work Request Details page, click the Close button (X) in the upper right corner of the pop-up browser window.

Controls on the Work Request Details Page

CONTROL	DESCRIPTION
Number	Number assigned to the work order in MicroMain XM™.
Service	Brief description of the performed maintenance.
Description	Detailed description of the work order.
Property	Primary work order location information. This is the primary location of the asset assigned to the work order.
Asset	Name of the area, equipment, or vehicle asset assigned to the work order. Maintenance is performed on assets.
Location	Detailed location of the asset.
Status	Current status of the work order: "Requested," "Open," "Hold," "Completed," or "Canceled." See MicroMain XM documentation for a description of work order status.
Substatus	Extended status of the work order.
Due	Planned date of completion for the work order. NOTE: By default, work orders are due on the date that they are submitted from xmWEB.
Priority	Priority assigned to the work order. NOTE: For user-defined Services, the work order Priority is "2."
Requester	Name of the individual, or company, that requested the maintenance.
Comments	Updated comments from a MicroMain XM user regarding the work order.

Work Request Details Page

Controls on the Work Request Details Page

NOTE: By default, work orders are due on the date that they are submitted from xmWEB.

NOTE: For user-defined Services, the work order Priority is "2."